1. When the weight result is more than a 2KG difference, the APP will pop up a box to ask if it is your data.

2. If it is not your weight data, please click Not mine, and the APP will automatically assign the weight data to other users under the account.

3. If the APP can not identify the weight data to the matched users, the measurement data will be sent to the claim data box.


Ps: If your scale has offline memory function, when the scale is connected to the APP, the APP will automatically identify the offline weight data to the corresponding user. For the unrecognized data, the App will send the claim data box.