Please follow the below steps when measuring:
Keep the APP on the home page.
The user must be barefoot and stand on the metal parts if there are metal parts.
Make sure your feet and the scale are both dry.
Scale finishing weighing when the number display is flashing (Keep standing on the scale for around 5-10 seconds until the number on the display stops flashing).
Bluetooth should be turned on.
Bluetooth is paired with a different scale.